캔들우드 스위트 메릴빌 바이 IHG

The place and rooms are always clean. Staff is very friendly

The room we were given was never cleaned and the bathroom ceiling had plenty of mold. We asked the attendant if we can change room and explained to her that the room didn’t meet our standards. She stated there was no vacancies. The tv didn’t come on something about a signal. The next morning the front desk staff Toya, I believe came in and we explained to her the issues we were having and we was told there wasn’t any vacancies. Well apparently the night staff lied to us because there were plenty of rooms available. Anywho, Toya fixed everything and made our stay more pleasant. She accommodated us in every way she could. Had a great stay afterward!!

SHORT STAY

I had high hopes for this place but it was really gross. Everything from the check-in counter, the hallways, and the room felt so dirty

PERFECT