더 트레몬트 하우스, 갤버스턴, 어 트리뷰트 포트폴리오 호텔

Spacious room and friendly staff! Great location for walking around The Strand area.

Everything was great

The atmosphere created in the suite was great! Attention to detail was outstanding. Bed was super comfortable.

Clean room, friendly staff

When checking in to the hotel the valley/bellman were having communication issues. It took a very long time with me even having to go back and forth from the valet station and hotel. The valet/bellman were helter skelter with luggage carts. Luckily there was a Galveston police officer to calm escalating tensions at the valet station that was caused by the chaos. The hotel has lost its charm with the remodel by Marriot. The remodel in the bar reception area is more closed off and appears more confined. The antiques and vintage accessories were gone in the room and the room layout didn’t flow well. The closet was difficult to use it was long with no depth and the door was located at one end of the closet causing you to removes clothes in front of the door and walk in the closet to get to the clothes at the other end. The bathroom was poorly lighted to the point that putting on makeup was impossible at the sink area no lighted vanity was available the brightest light was over tub. You had to sit on edge of the tub and place the vanity mirror on the toilet tank which was much better but still inadequate lighting. The bathtub was resurfaced during the last remodel and is now flaking off and the inner shower curtain was too short and the outer curtain had to be placed in the tub to keep water splashing out of the tub. I expected a room with no issues and a disappointment with no comfort services such as turn down with the rates charged to guest. The value was not there.