세랄라고 호텔 & 스위트 메인게이트 이스트

Nice

So dirty. Bedbugs. Smell like pee. Everything is old. The toilet had to raise the lid to lower the water. The deteriorated bathtub. The dirty beds with bedbugs. My body itched. They should close forever or remodel it from 0 because they need everything new

The hotel has not been updated the suite that I had the living room ac did not work the door was getting stuck the refrigerator is super small for a large family. This are some of the things. I remember when it was an awesome place to stay but they have let this place go down and no renovations have been done at all.

Staff not actually helpful. Amenities were basically closed down. After waiting for sometime for my pool view room, they were putting us in a room facing a defunct pool. After complaining , we were given a room that was far from feeling clean. Property was litered with garbage and it appeared that some were living there.

When they say you get what you paid for this is the perfect example. The staff in the front were very polite and very nice, but the room was awful. The door was banged up. Felt like anybody could break in at any time. The bathroom was falling apart. It was dirty behind the toilet was falling apart at least they had toilet paper. The floors were dirty. The microwave was dirty. The fridge was dirty and rusted. Everything was rusted in there. The walls were gross yellow, like it was the smoking room before or still The beds were sketchy did search for bedbugs immediately, but did not have any that we could see The TV barely worked. It flickered in and out the outlets wouldn't keep anything plugged in the base boys were peeling off, and you could see rest and nasty mess behind it the bed skirts were ripped stained, and gross. The doors were stained and gross. There was trash around the premises of the hotel inside the resort we barely stayed in the room because we were out mostly thank goodness, but even taking a shower in there you still felt dirty afterwards. Do not recommend at all. There's more to say, but these really probably have said it all