르 메르디앙 댈러스 바이 더 갤러리아

Room was very clean. The food and drinks in the restaurant were amazing.

I spoke with the new owner and he agreed to speak with you about the terrible stay tried 2 different rooms 613: One smelled like smoke and had a smoke alarm going off and a bathroom fan that would not turn off Went to the next room 628 and it wasnt much better. The lock on the door was not secure. The toilet didnt flush The elevators have a swipe key security but it wasnt working so anyone could get up the elevators Not cool In room 628, the phone in the room had "room number 925" so to say I was confused on where I was is an understatement Staff was rude, expect the lady who checked me in and the man who served my to-go box food in the restaurant for breakfast oh and the TV did not work. Not sure if remote was dead or TV but tried both buttons IT was a DISASTER I love the Westin Galleria Dallas and decided to try a new place on a whim, knowing Le Meridian is a trusted brand THIS WAS NOT ON BRAND I do very much appreciate that I spoke with the new owner who is ready to turn this place around. Cheering him on

The staff were great, room was nice and clean, I just did not care for the bathroom. The tub is nasty.

Everything was great. If i had to complain on anything i was told bar closes at 11pm and bartender left 10:45. We missed him by a min. And the Tvs had bad service so was hard to change channels at times. Overall i would stay there again.

all of it