홀리데이 인 익스프레스 디모인, IHG 호텔

On 6/27/2021 I checked in The Holiday Inn Express. I was put in room 119 which had bed bugs. I then was moved to room 121 which had black stains on the sheets as well as a mildew odor. I searched nearby room and they were all booked so I was forced to stay. At this time I was informed that, the building was closing Wednesday 6/30/2021 and was going to be used as a Dorm for Drake University. I was given a third room (room 221 and the air and hot water was not working). This was a nightmare. I have stayed in several Holiday Inn Express Hotels and I really enjoyed my past stays. I was not able to get a goodnight slumber and I had to drive 9 hours to Detroit with no rest. Lastly, when I booked the hotel breakfast was included. I was told that because of Covid there was no hot breakfast.

It’s located in a secluded area where there’s no nearby restaurant or shops. The tv was broken. Though they offered to move us when they can’t fix the tv but it’s so inconvenient so we decided to stay. They should have checked everything in the room while cleaning it to see if everything works.