더블트리 바이 힐튼 덴버 테크 센터

At the end of my check in, the front desk explained there would be a Mardi Gras party Saturday night. I would need to wear a bracelet for security, and tickets were still available. I was assured my room was “very far” from the Mardi Gras party and would not be disturbed from the noise. I reconfirmed this as I did not plan to go, and wanted a quiet room. Saturday evening was LOUD in our room. The hotel should have listed a note before booking (even 3rd party sites), and also alerted me before fully checking in. I was looking for a quiet stay, but informed after checking in. My guest spoke with the front desk around 8pm Saturday. We were offered a different room, but packing and unpacking would have just been another inconvenience without a guarantee the room would be quiet. I have left MULTIPLE messages for the front desk manager in the last week. No returned calls, no apology. Hoping this review catches someone’s attention to address things since voicemails go unanswered.

They charge for parking and the rooms were just ok definitely not Hilton status. Popcorn ceilings rooms could use an update. Chlorine smell from pool. Reminds you of staying at a friend apartment instead of hotel.

Hotel was fine. We didn’t know there was a Mardi Gras party until we checked in on Friday. It was the next day, Saturday. Not really ideal because the kitchen and bar closed at 7pm, and after being in the mountains and snow all day, we wanted to order room service and couldn’t. We also have an 11 year old so not ideal. The two closest elevators to our room were broken, so we had a long walk to get to an elevator. Also, having 1-2 elevators down with a huge Mardi Gras party isn’t ideal, either. Any time we left we had to go to the elevator - we had to go by the ballroom, which is where the party was. Half naked people and a huge line to get on the elevator wasn’t the best. Cookies were trash. Not warm or soft, definitely not what I’m used to at the double tree. Also, lame that they have a company charging for parking now. I avoided getting a hotel down town for this reason, because previously they didn’t charge for parking here. I booked this hotel since I had been here before and had a good experience. Can’t say the same this time around.