벨-아이레 호텔 레이크 이리

I really enjoyed that this hotel books to people 18 and older. I’m 19 and I was so happy to be able to book a room. I took my boyfriend to Erie for the weekend for his birthday and it was so amazing. No complaints from me!

Location was good. Was not happy about the rooms. There were ants in the first room,the moved us to another room and there were ants there also. Not as many. We ended up going and buying spray and resolved the issue. Housekeeping did not replace coffee and tea. We had to ask daily for them. Only had tea 2 days, because front desk didnot have. They said they would have some delivered to the room, and that didn't happen.

The first room offered had the heat on and it was uncomfortable. The window unit would not turn to air only heat. No wall thermostat. I called the front desk and the lady that answers was very nice and apologized and offered to send a repair man. I replied with a thank you and said we were leaving for dinner, perfect timing. Then I mistakenly joked that noone better touch my stuff. I laughed and even said I was joking. The lady then offers a whole new room. No worries. Haven't unpacked yet. I go to exchange keys to find that the lady at the front desk was very offended and had the owner present to tell me how offended they were by my joke. My bad. New room has ants all over table and in bathroom. I was nervous to say anything about it at this point. Went to the pool and got drunk. All in all not bad

Bit of confusion when checked in. Someone beating on door saying it was their room. Then someone from front desk came to room and said it was suppose to be vacant. Our keys didnt work. First day was a mess.

Room was clean, staff was courteous and friendly. Several exterior doors to the building were non-functioning and/or busted up.