비티움 어반 스위트

This is not a hotel, more like a guestroom. When I made the reservation, I left the note with arrival time would passed 10pm. The flight got delayed. By the time I arrived, it's passed 12am. No message for me, not tried to contact me prior. The lobby is on 5th floor, lodging rooms are 3 to 5 floors. The images on Agoda are very misleading. It's very hard to find the entrance. I was locked outside of the building, no one answered the bell speaker. Luckily, someone was at the first floor so let me in. The elevator stopped functioning, too. I climbed to the lobby floor (not sure - coz only Spanish on the wall, no numbers). The door was locked, no one answered the keypad phone. I had to use my phone to make the international call to the front desk. The voicemail said, business hours are 8am to 11pm and please call back. At the end of the VM, it connected. Finally, a lady answered and told me keypad# and where to find my room key. FYI, the reception in the building was really bad. I was lucky to understand what she said. I booked a room for 2 persons but it fits better for one. Yhe wifi password didnt work. The sound proof is quite bad, the entire night I was waken up by sirens and other outdoor sounds.

we enjoyed our stay here.. we got a nice sized room with big jacuzzi tub .. the Jacuzzi was not working but I did get a chance to soak in the clean bathtub and still a nice experience while walked around whole day in Madrid. the staff were all nice and friendly. the breakfast was very satisfying. location is excellent..def recommend.

The hotel is on Gran Via which is Madrid's main street. The area is full of shops and restaurants. And is near major tourists attractions. The rooms have a nice elegant touch. Probably best budget friendly hotel in the area.