레드 루프 인 휴스턴 - 웨스트체이스

I was asked Multiple times if I want to buy drugs when I would get to the room at night and the Ceiling in the bathroom with coming down there were stains on the sheets when you remove the top cover . There were dogs running around the parking lot with no leash and no owner when I would ask to step in the front desk about a certain situation they were threaten to kick me out and cancel my reservation until we would apologize for the mistake on my reservation I made on line ..All in all it was a very unprofessional uncomfortable stay with the red roof

When I check in I pay with my Dept card and had no problem then I went to the front desk a few days later to extend my stay they African American lady at the front desk look at my card and she Through the card back at me with a hostile manner and said “yall people need to get a card with your name on it “ I can’t take this card.But it was the same card I check in with I told her ok u don’t have to get a attitude.she replied “I’ll kick u out right now and u can leave “ I told her that not necessary and I will pay in cash so made a reservation in the morning on line paid in full to stay a few extra nights and the She same lady from the front desk disrespectful came to the door says to my husband we have to get out. I was at work and my husband calls me says they made him pay in cash for the extra nights .So when I called her to confirm my reservation I made was paid all ready earlier that morning on line .He raised her voice saying there no reservation.when I asked her to double check for me.she told me there was no reservation.then she check and saw there was a reservation.she said it was not there before and made it seem like it was my fault.and to tell my husband to go get his money back that she made my husband pay.I asked her name she got a attitude and said I don’t need to know her name and she canceling my reservation and I can leave and hung up on me.Went to the room and told my husband she canceling my reservation said we had tomany dogs made my husband apologize