코나 아일랜더 베이케이션 클럽

The location of the hotel was ideal: very close to the ocean, shopping and food. The rooms were nice, but there were problems…the AC didn’t blow cold air and it was SO LOUD! The toilet ran the whole time we were there. Parking was definitely an issue, as in we almost could never park on site. When you first check in you initial all these different fines they might charge you for, some things that makes sense, but other things that were weird and random. Also on the door to your room is a sign to take out your own garbage, and clean your dishes or you’ll be fined. It didn’t make for a very welcoming feeling to think they were hoping to catch you doing something that would make you have to pay additional fees.

Lot's of maintenance issues. First the door lock wouldn't open and I had to call someone on another island. Remote for AC didn't work, hot tub broken down for weeks and power went out but the back-up system didn't work.

We may have been just unlucky. The room we got was conveniently located next to the gate leading to the beach, restaurants, etc. Even had a peekaboo view of the ocean. However, it was super noisy. Besides the ongoing road noise, there were teenagers riding by blasting music, and a homeless guy who created such a ruckus (I kinda think he wanted to be arrested). We tried changing rooms, but nothing else was available. It should be noted that this is not operated like a hotel. Rarely is anyone managing the front desk.Our TV didn’t work. I had to call someone in Maui to send maintenance. It was fixed. Parking is also a problem. There aren’t enough stalls for the # of units.