호텔 크로이던

Beautiful boutique hotel! Great location! Quiet but a quick walk to the beach convenient store or drive to Lincoln Road.

Room was nice if small. Area was great

This was our 3rd time staying here over the past 5 years and more than likely our last. It’s a nice hotel but poorly managed. When checking in they have music playing so loud that it’s hard to hear or understand the front desk staff. They charge a bogus $30 per day “resort fee”. It’s far from a resort and the only thing that they have to offer as an amenity is a small pool and a work out area that is pitiful. I will say that the food is pretty good. However, the staff always seems stressed and confused. The staff is also very inconsistent with their friendliness. At times you’re greeted with a smile and told Hello by one staff member and you can walk by another one and be completely ignored. At times you may sit there wondering if a server will ever greet you. Two out of the 3 times we stayed they have put us in a room with a make shift air conditioner that sits inside the room. It’s so loud that you can’t hold conversations trying to talk over it. Both times we have refused the room and they did move us into a nicer room. This past time we stayed one of the elevators was out of order and people were hauling their luggage up a short flight of stairs to get to the second elevator. It was out of order the entire week we were there. Finally, there was no ice on our floor due to the ice machine being broken down. It too stayed out of order the entire week. Overall this place isn’t horrible but there’s a lot that needs improved.

Elevator was broken, toilet almost overflowed

Everyone was great