오토기테이 코푸

Hospitality of the staff, great breakfast and dinner, the very nice onsen, the very peaceful calming environment.

A remote ryokan in the achi region. We were looking for a place to stay in Expedia around Tsumago and that was a bit far. I would say it was average, a bit run down, with friendly staff that knew no English. Pretty good dinner and a good breakfast.

食事の際、食べるスピードと関係なくテーブルに並ぶ。デザートまで運ばれる。

Gfv

My Mum, sister and I were looking forward to a catch up special hotel experience after 14 hour flights and not seeing each other for 6 years. I booked this hotel because it looked quaint and could cater for special dietary requests with notice. I booked through Agoda, making a special dietary request more than a month before our visit. In spite of this, the booking confirmation received by the hotel didn’t have our special dietary requests and we were refused the dinner and breakfast inclusions at the hotel because of this. The hotel recommended a konbini dinner as there weren’t other options for vegan and vegetarians. We missed the lounge inclusions because of needing to go to Family Mart to pull together whatever bits and pieces we could find in this very small town. We ate in the lounge but the hotel wouldn’t give us plates. They refunded 8000 yen for the meals. I asked if they could make eggs for my 86 year old mum for her breakfast and was told no. I asked if they could drop my mum at the bus stop and was told no because that needed a reservation. The welcome tea was lovely. The room was comfortable. The lounge and free drinks service looked good too but we didn’t get to experience that. The public bath was nice and amenities were good. I rate the stay but felt like we were outsiders to the experience with other guests moving effortlessly from free drinks to kaiseki dinner in private rooms, to a comfortable nights sleep to breakfast.