시빅 센터 인 산타 아나

This place is a joke, staff was rude and not helpful at all, when I got to my room there was dead bugs on the bed and roaches running around, no hot water, tv didn’t work, oh yeah and the heater didn’t work in the middle of winter!!!! This place is complete trash the toilet seat was even too small for the toilet and the seat was cracked in half and broken off, stains on the walls, and a parking lot full of homeless drifters living in their vans. Never ever will I return to this place!!

First room we received, was bad, TV not hooked up, smoke detector not mounted, AC not working and falling off the wall and no knobs, they moved us to another room, it smelled bad, I told the manage and he wanted to move us to the room next door, which stunk like smoke, decided to stay in the room air it out andspray fabreeze everywhere, in the morning found out that the smell was coming from the fridge, it was unplugged and door was closed, if smelled like something died in there. The parking lot was dark and dirty, the stairs going up, where dirty and smelled. The manager tried to accommodate us, but I think he was limited by proper help. Will not be staying there again.

The room was was dirty table scratched chairs dirty microwave dirty refrigerator dirty and there are roaches one crawled on me while sitting in a chair gross and the heater only went to 76 so I froze the entire night. Customer service was good seems like a drug infested area.

I did not like anything about it. When I open the door the floor was dirty, it had a bunch of hairballs and crumbs. It had cockroaches,curtains were falling out, couldn’t sit on the only chair they had in the room, it was broken. The lights didn’t work the TV only had one channel. I honesty don’t know why this facility is still open. it was just a horrible experience. I would not recommend it for anything.