델 마르코스 호텔

Such a cool property! Also, the food was amazing!

This was a pretty butvtired looking property. The room while dark and dingy was pleasant enough. The batroom was tiny. It took a good 5 plus minites to get hot water. There was no telephone in the room to call a concierge or the front desk. In fact the lobby wasn't stsffed and instesd one had to walk around the corner to a sister property to find staff to ask sny question.The staff at the desk was pleasant enough, but having to walk to talk to anyone was inconvenient to say the lesst. The first day when we got back to the hotel and found our room hsd not been touched, we had to walk next door to complain. They werr immedistely responsive and sent a cleaner to the room who brought fresh towels snd apologized but shoeed us thatbher master key foob didn't work to let her in. The pool was beautiful with frsh clean towels provided each day, and a fir pit for use each night. The hotel ewas well situated, within walking districtvto the downtoen area -- restaurants, shopes and the very wonderful Art Museum.

Really disappointed, not worth the money. 1. Was called the day before and asked what time we were arriving so that they could prioritize our room, which I thought was really great. Standard check-in was 4. We arrived at 2 and thought we would check to see if our room was ready. There was a sign on the hotel lobby door that we had to go to the lobby of the sister property next door. We did and were told that there normally would be someone at the lobby during business hours...during our 2.5 day stay, we saw someone manning the lobby desk once. We were then told our room wasn't ready, but that they would call us as soon as it was. We didn't hear from the hotel that our room was ready until 4:45 -- 45 minutes after standard check in. 2. Property -- we had a staff member walk us to o4ur room, which was the Desert Oasis. When we got into the courtyard, the pool was empty on a 98° day. It badly needed to be skimmed. Our room was under a staircase, and the chair outside was piled with dirty rags and used cleaning supplies. 3. Room -- smelled like chemicals and must as soon as we walked in, we had to open the door on a scorching day just to air it out. Chipped and old paint, dirty walls. Bathroom was dirty, cramped and covered in prior guest's hair clippings. The lights flickered, the sound of the lobby door slamming was so loud at night. Patio was dirty and furniture literally in shreds. Bed not comfortable and squeaky. Only plus was that the AC was very strong.

Room was large but bathroom small. Ok sound-proofing. We ran out of hot water one day not sure what that was about. Had a great view! The area was quiet and safe but close to the main street action. The free breakfast was in the hotel next store. The limited hours of the front desk was drawback but the sister hotel was available to assist.

The staff was great. We had a nice quite stay. The rooms were very clean kitchen had a toaster which was very nice for breakfast. The pool was amazing perfect temperature.