리우 루피타

Perfect place to stay in Playacar! Really recommended

Good experiences

If you want a lounge minimal hotel activity experience and don’t mind families being there then this place will be great for you! As a younger solo traveler I found the resort to offer minimal fun activities and found myself going off the resort more often than I expected. Overall not a bad hotel, staff are friendly, rooms are good. I did have a slight issue with the store at the hotel and because of this I missed my shuttle transportation to the airport when checking out, however the staff was kind about it. I was definitely upset about that experience but again overall experience was a 7/10.

Do not believe the pictures online! I have stayed at different Riu hotels and Lupita is by far the worst one! I expect better quality when staying at the Riu. Check in was easy. Room looks old and dated. The bathroom was nice. Various animals all over the place. The animas roam around all over the property. The pool was ok. The Riuland kids club was closed my entire stay so my son didn’t get to enjoy it. The animals are all around the pool all day. If you leave your drink or food unattended the animals will grab it. They can climb and will jump on your table to get food. No activities dyeing the day even though it is advertised. The evening entertainment was good, I’ll give them credit for that. The buffet restaurant food is horrible! Limited options and the same food everyday. The evening Maria Bonita restaurant was great. Fresh food cooked to order. Alcohol is generic brand and it very good, so don’t be expect great hard liquor. Staff is very friendly and nice! I will never stay at this hotel ever again. Riu should close this hotel so they don’t hurt their brand. Again, I have stayed at Riu hotels all over the world and normally have an excellent time. This Riu was so bad, I left a day early and I have never ended my vacation early.

Everything it’s wonderful from the beginning to the end. Employees always happy and friendly