아일랜드 아파트먼트

We landed in Reykjavik on early sunday morning, we requested for early checkin previously as our regular checkin is not until 3 PM. She agreed with an extra charge which was ok for us. When we reached the property, the key code that was sent to us over email wont work. After multiple tries calling the number given in the email, we were connected and was put on hold and was told that we would be called back. Upon that, we were not informed that there was some construction / remodel work happening, which I found very inconvenient for the guests. I would have appreciated if we were notified about it previously. Apartment was clean though. But if I think about the stay, I would remember the initial difficulty with checkin process. Location of the apartment was very central with walking distance to all the main attractions in Reykjavik.

The entryway to the Island Apartments was dirty and littered. Once you entered one door, there were bags of trash and recycling awaiting you. When you climbed the stairs, you could see water damage on the walls. Our room had hair in it. We had two towels and asked for more for our kids, and housekeeping said they couldn't accommodate it. We left and went to another hotel without a refund. Couldn't do it! We stayed in 5 hotels during our trip touring the island, and this one was by far the worst.

It's walkable .. The issue is the name of the place is so tiny you cannot easily locate . Also , no communication sent to you via e-mail. If you don't have a roaming phone in that instant you might be sleeping in the street ... I have to ring them as no reception only through phone calll ..