첼시 하우스 호텔 - 키웨스트

The property is finishing major renovations so many amenities were not available. Location and staff is great.

The room was fresh and the house was perfectly located to all activity.

It was just a place to sleep. Very small with thin walls. We stayed last year at this same property and thoroughly enjoyed it. This time was not the same experience. The original property was under construction which moved the new location across the street. Had to check in at a sister property 3 blocks away and was notified then of the $75 a day hold for incidentals. Which is quite amusing considering there were no incidentals available. No parking on this new location either. They opened up a parking lot under a new property still under construction about a block and a half away. Overall a disappointment. This was not what we were expecting and they really missed the mark this time. Small room is an understatement. We asked for a kingsize room and got a king size bed with about 3 feet of room on all sides of the bed. Just enough to walk around. With the tv on the wall you had to walk sideways to get around it and the bed. We should have been informed about the construction on the original property because we would have probably looked for other options for our stay. A positive note is that the staff was very friendly.

Never got to stay there. They called the day before I was to arrive and told me they had no room for me even though I made the reservation 4 months before.

We actually ended up staying at Lighthouse Court because Chelsea House was under renovation. We arrived early since we went on the Key West express so they held our luggage while our rooms were being prepared. We went and had lunch and came back around three, but they still weren’t ready so we were a little disappointed. The manager there seemed genuinely upset that our rooms weren’t ready and went to find out why for himself. He came back and they were ready. The air conditioning in our rooms worked great so we were very pleased that we always had a place to cool off since it was very hot even in October. The bed was also very comfortable.It was a little disappointing that they didn’t offer a complimentary afternoon drink to their guests or a light snack as other places I have stayed like Eden House always have. Eden House has a free happy hour and even provided a hamburger cookout for us one night while we were there. So I have to say, honestly, I’ll go back to Eden House next time. But, overall it was very nice.