디 임페리얼 토키

Room was great

Excellent staff, room was good enough, bed very soft and could do with an uplift, some bits looked dirty because they were old and dated, rips in furnishings, limescale all over towel rail. Coloured bath mat. We didnt use spa facilities or pool but went looking for it and it was a nightmare to find within the hotel, bit if a rabbit hole with neverending corridors.

Lovely hotel. Amazing view from our room. Stay here often - always a good experience.

Fabulous staff, who exceeded expectations in every area from checking-in at Reception, through to restaurant experience.

Wonderful staff. Our deluxe sea view rooms on 4th floor had beautiful views. We requested rooms where pets were not allowed due to my uni student teenage daughter's allergies. She arrived with red, itchy face and her face improved significantly during our 4 day stay, so they clearly obliged. Furthermore we were put in interconnected rooms and this really made our stay - connected via corridor. All staff were very friendly from the young chap on reception to the breakfast and spa staff. The pool water was amazingly warm, which meant we were happy to enjoy it everyday as well as the jacuzzi. We loved the breakfast and views - lovely atmosphere. Yes the hotel rooms could do with refurbishment, but we knew that prior to arrival and it did not bother us, as everything in the room worked well and room was well stocked with water (still and sparkling), tea, coffee and nice toiletries. Toiletries bottles were large and good quality, which I appreciated as after using the pool many times I needed cream to hydrate. Normally in hotels I only use my own toiletries. Rooms were very spacious and comfy. Lovely warm room temperature - one could hardly believe how cold it was outside. The only thing was little low water pressure in the shower, but we sometimes experience that in our own house. Hotel is very quick walk from town the centre and very convenient to eat out/shop. The lobby entrance is lovely. Big thanks for unexpectedly wonderful stay.