카사 엘 파세오 마이애미 비치

Rooms were clean, local area was amazing. Very close to plenty of entertainment and restaurants. Very walkable area.

First the good: great location close to beach and numerous good restaurants. Then the bad: The most frustrating place we’ve ever stayed including other “virtual” hotels. They advertised a front desk person on staff from ?9 am- 7pm. Never saw a person there. We had 2 rooms. In one of them the shower leaked and water ran all the way to the sink. We used most of our towels to mop up the mess that was not only a slipping hazard but an electrocution risk if you used an electrical appliance. It continued to leak for 3 days. In the 3 days we were there no one came to address the problem but we were assured the team was on it. Extra towels were supposed to be available at the front desk but the cupboard was empty for all 3 days. We woke up the second day with itchy bites on our faces. Not sure what from but they weren’t there when we went to bed. We requested clean sheets and again were told the team was aware. I finally found a worker’s room with three employees who provided me with towels and clean sheets. The valet parking was a bit confusing but worked out fine with a little help finding it. I really think having an employee on site would have solved a lot of our frustrations.

Absolutely bad situation! I paid for my room and after 2 days the hotel (the computer system) cancelled my order! I tried another room and the cheapest room was more expensive than the one I booked before, which was much bigger and better equipped! I don't understand how in 2026 they can make such a business mistake!

Nice location. Many restaurants nearby. 5 min walk to beach

Great location but no front desk, and staff on site affects the experience. Calling this a hotel is a stretch.