Arcadia Mangga Dua by Horison

Near itc mangga dua shopping area but gate close around 6 pm so need detour walking outside.

Kondisi kamar sangat tidak layak, seprei dan bed cover banyak noda, lantai bompal2, internit bolong dan berjamur, udara lembab, kamar kotor. Kondisi kamar asli sangat BERBEDA JAUH dengan yang di foto di AGODA. Langsung check-out hari itu juga, jam 2 check-in, jam 3 sore check-out, karena sudah 3x pindah kamar dan semua kamarnya seperti itu. Saya ajukan refund tapi hotel gak bisa refund, padahal kondisi kamar tidak layak, lalu management hotel fitnah bilang ke CS AGODA mereka nawarin saya ganti tgl padahal tidak, dan bilang saya sebagai tamu tidak mau pindah kamar padahal faktanya sudah 3x ganti kamar. Dan saya ada asma, kalo sampe kambuh apakah hotel mau tanggung jawab??? BETTER JANGAN MENGINAP DI HOTEL INI KARNA KAMAR JELEK, PELAYANAN BURUK, DAN SUSAH REFUND WALAUPUN KAMARNYA YANG TIDAK LAYAK.

Spacious, clean room with ample furnishings but a bit rundown. Smoking odours appeared to be a problem here (was take care of promptly by the staff). We weren't able to check in on time due to room readiness issues. Breakfast had enough varieties and very good. If you want to experience the real old Jakarta just walk to the markets nearby and explore the nooks and crannies. Anyway, we just stayed one night so others' experience may vary.

Comfortable & friendly staffs

nice hotel,clean,afordable