그랜드 레지던스 리비에라 칸쿤

This was our fifth visit. We keep coming back because of the staff, the amenities, the food and most importantly the relaxing environment.The pool area is lovely and always clean and well maintained. If going into the ocean is a priority, you should know that the sargassum seems to be getting worse. There were a couple of days walking. on the beach was difficult. The beach cleaners work very hard to keep the beach clear but it is sometimes impossible to keep up with the amount of seaweed.

Excellent staff and facilities.

The room was very nice and clean. The staff were all very friendly and genuinely seemed happy to be there. The food was delicious.

The resort itself is beautiful and very well maintained. There are three pools — one dedicated for kids and two for adults — which makes it easy for everyone to relax and enjoy their preferred atmosphere. We especially liked an easy access to the beach, making it simple to move between the pool and the ocean throughout the day. There were never any issues finding clean towels, which is always a plus at a busy resort. The staff was exceptionally friendly and attentive, consistently going out of their way to make sure we were comfortable and well taken care of. The food was very tasty with a good variety of options. The only improvement I would suggest is offering a buffet option during lunch in addition to the sit-down menu. A buffet would provide a bit more flexibility and quicker service for guests who prefer a lighter or faster midday meal. Overall, it was a great experience, and we would highly recommend this resort for both families and adults looking for a relaxing getaway.

Staff is the prompt, attentive and genuinely nice. Rooms and shared spaces always clean and tidy. Food fresh and varied in choices.