발렌틴 임페리얼 리베라 마야 - 어른 전용

great

Absolutely loved having a vacation at the Valentin, it was our first time and will not be our last. From check in to check out was excellent. Clean rooms, the staff was excellent, the pool is fabulous, the ocean is beautiful.

Excellent staff, restaurant choices. Never semed crowded despite being almost at capacity

The Valentin Imperial Rivera is a beautiful resort with exceptional nightlife, by far the best that I have seen in Riviera Maya. The Activities Team is excellent, plenty for the guests to do. The "snacks" in the room however are sparse, two bags of potato chips do not suffice as snacks. The restaurants are plentiful but unfortunately the majority require long trousers and collard shirts for men. This is unfortunate as this is a beach resort so one assumes that men can wear shorts. What is also unfortunate is that whilst the men have to conform to a dress code, quite a few women were ushered in looking quite slovenly. I believe one wore a tracksuit (micro shorts) to the Italian restaurant for dinner. Were they LV? doubt it, was she under dressed for a restaurant that had a dress code? Yes without a doubt. The restaurants do not take reservations, we never had to wait more than a couple of minutes. Once inside, the service was very quick and you were done eating within 40 mins. The food was good quality and beautifully served. The coffee shop had minimal pastries, which was disappointing but the breakfast buffet was top notch. Particularly enjoyed the Taco Trucks - great idea. What I didn't love was the check in service, it was poorly executed and quite frustrating. The staff showed a lack of training and customer service.

Super nice staff and awesome food! Main pool was awesome except remember to get there early due to people reserving chairs with towels. Would have given 5 stars but— we stayed in the new dunas suites which have a private pool. Pool was freezing the entire time and the sun hits the room in the morning and not again during the day so not really able to use the pool. Also the shower drain didn’t work and water leaked everywhere and soaked all of our stuff. Save some money and book a different room, not worth the price!