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The customer service is what really amazed me. The gentleman at the desk was so helpful, way outside of what one would expect. Looked up local phone numbers for me, gave me a room in an area that I would be the safest in case some gut came for me. And a couple other things to make my stay better. I don't understand why there could be low ratings.

Front desk service was extremely slow at check in. Took 15 minutes to check into 2 rooms. Clerk had to run 40 or so magnetic keys to find 3 that would work and take programming. Unclean hallways that had lawn chairs blocking, beer cans stacked along windows, and garbage lying out. Rooms (we had 2) were filled with strong smoke odor, broken cabinet doors, toilets that leaked, and one room was infested with stink buys. A/C units looked like they haven't been cleaned in a decade. One of the sheets had an old blood stain on it. I kept thinking I would find a dead body somewhere. Pay cash at the desk, and save $20. Big trucker stop hotel, and long term tenant type of place. Wish I took photos...

Worse stay ever. Beds dirty just plain gross. Do not stay here

This hotel was absolutely disgusting! My husband and I did not feel safe with all the people outside. It looked like there were drug deals going on and some prostitution. It is a dirty hotel and i do not recommend this hotel to anyone!

The pictures are very deceiving, the room looked nice and clean but as soon as we walked in the smoke detector was hanging off the wall (broken I assume) and there were burn holes in the blankets & curtains. Granted the hotel was $50 but at least have decently clean environment for your guest to stay in. Definitely don't want to go back to Michigan City, Indiana...