르네상스 맨체스터 시티 센터 호텔

Ordinarily I would have given a higher rating but I was worried, given that current coronovirus emergency, that the hotel could have done more to protect guests. There was hand gel on reception desks but that was all. I asked if they had any wipes to go over room door handles, light switches, TV remote etc but this was shrugged off. Dirty hand mark remained inside the lift doors throughout our stay. We also had issues with the heating in our room. We mentioned it at 12.30pm and then again at 5. Maintenance staff arrived at 6 and couldn’t have been more helpful and pleasant and saw that we were moved to a room where the heating worked. They said that they only just been told there was a problem. The reception staff varied from friendly to disinterested. The hotel has been painted inside but it really in need of refurbishment, particularly the bathroom. As others have , it’s very unattractive from the outside. The uncared for appearance enhanced by the tattered flags hanging above the door.

Lovely reception, room itself is very nice too, very spacious and comfy, but the bathrooms have been forgotten about- whilst they were spotless and had what we needed, they clearly haven’t been refurbed since the 1980’s, windows were old, salmon coloured suite, SHOWER CURTAIN (yuk), shower head had a mind of its own, they are in dire need of a revamp. Saying that, really enjoyed our stay and all together its a nice hotel x