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Everything was wonderful

There was a lot of renovations happening upon my arrival and one elevator was down being that there was only two that really took away from speedy navigation to and from my room. The room itself was okay just had a stale smell to it. Overall, the workers were nice and accommodating so I can complain there.

Very convenient location

I stayed here in September 2025. We had a great experience. The only the negative was the toilet clogged without any reason. It was fixed with plunger. Fast forward to February 2026. We decided to stay here again. On the first night the toilet was clogged again without reason. I asked front desk for plunger but he said he didnt have one. Needless to say we left the hotel with a full refund. I learned that new owners took this over and clearly something changed. I would not stay if I were you. It is a shame because it is a classic warm feel hotel in a great location. But again non of that is worth the unprofessional behavior from the one person on staff for the entire building. STAY AWAY!!

Clean rooms and friendly staff. Plenty of parking. Close to Downtown Syracuse and Syracuse University. Breakfast is complimentary but food options can be improved.