아메리카스 베스트 밸류 인 & 스위트 프로보

It is no longer a hotel. It belongs to Provo housing authority. Never did I receive a phone call from hotels.com or the hotel advising me. I had a terrible time getting a room at the last minute. Very disappointed with everyone

I came in late and had to buzz for assistance. While waiting outside a guy came up on his scooter and stared at me. When he saw the attendee, he started talking to him and followed him. He followed us both into the waiting area and started asking questions. He made both the attendee and I incredibly uncomfortable. He left and the attendant hurried up to get out of waiting room. The room was very disgusting and the guy was wandering around the hotel all night. I didn't sleep

The staff was very friendly, but when I told them that the TV didn't work, acknowledged that our room had the problem TV! The floor was dirty (large gap under door probably contributed to that. There were 2 lotions (one was half empty). The face cloths were stained. There was a spot of blood on the left bottom sheet (not a stain-and my husband was not bleeding). The left lower leg of the bed was broken so the bed tilted down. The shower curtain rod was broken, so the shower curtain would not stay positioned but migrated to the middle of the rod. The whole room smelled of smoke. I was told that this was because smokers loitered in the pathway outside the door. I have never written a bad review before, but this hotel has some serious issues.

The desk clerk had problems finding my reservation, and check-in was lengthy. When I was going to my room, there were guys hanging out on the walkway, drinking beer and having a very loud conversation. This continued until late evening. The hotel was in a less than desirable area, and was incredibly overpriced. I would not stay here again.