세르반테스 홀리데이 홈

Simple and clean. Was hard to find a number to call to check in but once found very straightforward.

Left three times phone messages over two days but no replies at all. Not sure what the noise is from 3:00 am til 8:00 am each morning some motor or pump maybe.

Very spacious and clean rooms. Was disappointed only tea bags available, no coffee or creamer in room.

I always try to give a balanced review with a mixture of positives and negatives but it is very difficult to do so for this property. From a positive side, it is a fair size and close to the Pinnacles NP. That is pretty much where it ends. Negatives: - Cockroach infestation - I went to lay down on the bed and 3 coachroaches came out to play. We must have counted 10+ different bugs (some photos attached). - Airconditioning - the unit was stuck on 25 degrees and won't go any lower. - Poor communication with owner - we were unsure how to access the property so had to call the owner and be given directions etc over the phone. I called again to complain about the bugs and aircon and see if there was anything that could be done (e.g. fix aircon, switch property etc). I was told they had the receipts to show the property had been fumigated this week and that the bugs must be dead ones. I was also told I had not left the aircon on long enough to cool. Both of which were false, the bugs were live and the property was roasting despite the aircon running for hours. Never ever again.

Nice property very clean close to shops restaurant and bp