미로사 B&B

They were very accommodating with letting us check in early but then the room wasn’t ready when we said we were going to arrive - swings and roundabouts. The room was nice, bed was comfy, air con worked well and the balcony was big. Everything worked fine in the bathroom (slightly too little toilet paper) and the jacuzzi was a nice (if slightly unnecessary) addition and was fun to use. The kitchen was a little weird in terms of facilities - no dish soap, no sponge but quite a few plates and pots and pans. No cutlery to eat with either. Fridge was a good size. We were given drinks we couldn’t open because there was no bottle opener. Not a lot of storage space for clothes. Location was very convenient for bars etc and near pompei ruins and train station.

Great location, very spacious and comfortable room, lovely staff. Cleanliness could be improved a bit (the shower was a little grimy) but otherwise great value for money.

Great location, beautiful big room, great shower.

So wholst billed as a luxury b and b, our stay proved it to be anything but. No coffee machine, no safe. No indoor seating. Just a bed, a fridge and a wardrobe. Shower in which the water would not stay in the trap, and a toilet seat which was not connected on one side. We arrived to noone at the reception at all, and had to wait 15 minutes for a gentleman to arrive and let us in. Cleaning was more miss than hit,no cleaner for 3 days, our towels and bedding were changed once during our 6 night stay, and this only when i asked if the room was going to be serviced. Floors were filthy from the day we arrived, and remained the same for the duration. The breakfast? Yeah, less said the better. At 0930 each morning, we did get to pick the time, they arrived with 2 croissants and 2 coffees - no conversation re allergens or intolerances or, even, preferences. Thankfully the air con worked, so i guess thats the one bonus?

Location great. Sheets and towels not changed, rubbish not taken away, rooms not cleaned. Toilet seat broken the first night and not replaced at all. Had to buy our own toilet paper. Given out of date map and poor directions. Customer service completely lacking.