포춘 인 엑조티카 힌자와디 - 멤버 ITC 호텔 그룹

awesome stay peace and fun

This hotel shouldn't be four star to start off with. They are so unorganised and unprofessional. I had to wait 25 minutes before they checked me in, as they didn't have my booking, even after I sent the booking confirmation email to them. The staff didn't know anything, rooms still had remains of food on the floor from the last stay. Bathrooms didn't have any toiletries. Breakfast I ordered a dosa that never arrived after waiting half an hour,wifi was included in my stay but it doesn't work. Ordered cold coffee for room service it took 40 minutes to arrive. And check yet again is another nightmare. It was a pathetic excuse for a four star hotel. Lousy service and staff. Please don't book this hotel. Everything is a huge disappointment. Terrible hotel.

superb

its a nice hotel as such. the entrance lobby is pleasing. however, as you exit the lift on the room corridors, you see a red dark passage. red from ceiling to floor lit with dim yellow bulbs. its a depressing sight unless you want to set the 'mood'. the room lights are similar. they have set patterns according to the mood for lights. but there's no pattern to lit up all lights at a time which leaves the room dark enough to read anything or work on a laptop. room service is decent, breakfast pretty nice. overall OK ok just for the dark ambience.

Hotel is listed in Lonavala which was 1 hour far from the hotel . Otherwise its is a nice comfurtable hotel with good food and drink options.