스위트 라이프 마이애미 앳 더 몬테 카를로

Appartement très propre conforme à la description

No me dejaron entrar al Hotel. Ya que había error en el precio de la reservación.

We had a partial ocean view unit from Feb 15 to 17 and on Feb 16 when we came back to our room, we saw that they entered our room and moved all our stuff without our permission to another regular room. They literally kicked us out from our room and bring excuses that your room was booked by someone else. Management was really rude and didn’t even say sorry for what they did. 1) I didn’t enjoy my stay at your location. I never gave anyone from Suite Life Miami permission to touch/remove items from the room. 2) As a patron, I should be treated with respect and I found their staff to be unprofessional and rude based on my experience! 3) The furniture in the room appeared to be old and not within my likeness. (Furniture was squeaking and damaged, sink was leaking and plugs in the kitchen were not working) 4)To top it all off, when we asked what happened to the items and why our room was changed, they denied all and blamed expedia that it was expedia request which was not true. Who wants to deal with this on a vacation, especially, on a birthday…………NO ONE! My parents were there and they are elderly…Can you imagine what they were going through..It was an AWFUL experience.

My family and me had a wonderful time. We would love to come stay at the hotel again.I am going to tell my family and friends.

Great hotel with good location . Room was ok but sofa bed not really confontable with sleep . Staff very friendly and helpful . Hotel have two pools and jacuzzi with amazing ocean view . Beach is located next to hotel with chairs and umbrellas available .