선라이즈 코트 아파트먼츠

First of all this property is not what it was listed to be. The pictures of the place aren’t the same as where they put you to stay. The ladies that work in the hotel lobby of another place are friendly but as soon as you have an inquiry they switch up and can be very rude. Myself and a friend checked in and the fridge wasn’t working at all. We called the front desk and there was no answer, I also left messages and no one returned them. I called the next day and we were told the maintenance man would make a visit to look at it. No one came or called to fix the broken issue. Before we checked in we purchased some groceries for the 4 days we were there, needless to say they spoiled since the fridge wasn’t working. The washroom had a weird smell to it as if the pipes were rotting or the toilet needed replacing. The carpet had stains and didn’t look clean at all. The building itself is an older building but the lobby looks like they try to upkeep it. Overall I wish I could have stayed some where else. This place definitely wasn’t worth the money or time. Thinks twice before you book as the perfect location fools you. The property management needs to step up theirs game when it comes to their customers inquiries and problems, they dealt with everything very poorly.

Toen wij aankwamen werden wij verteld dat de appartement die wij hadden geboekt geen warm water had en dat er een andere beschikbaar was dichterbij het strand. Wij kwamen daar aan het het was een klein appartement in een flatgebouw. Geen WiFi

I booked sunruse property when u got there to check in was told that that property was for long term stay only was was checked in to another property that was closer to the beach an had the same amenities as the original property i booked.. roome service came one time out of my 5 day stay asked what was needed never got the towels we asked for. Wifi never worked went to property management 3times sent some3out who said that the company was coming to fix it never happened. Had an extermenaror come and he entered the apartment while i was in the shower cause no on answered the door. Very un happy with the services

This place ruined my birthday vacation. When I got to the location and I entered the lockbox code. Their were people already staying there. You know how dangerous that could have been. I started to call all the contact numbers I could find and no answer. I was out in the street trying to figure out what to do. So I had to call Expedia and book a totally different hotel after 4 hours of going back and forth. I did not get my money back. Horrible