26.02.25Close to the train station, bars, restaurants and shops. Room was clean and decent size. Staff friendly and helpful. One lift out of action but the other worked albeit a bit slow. Would recommend as decent value for money.
25.12.08Elevator was out of service during my time of stay, the hotel reception is located a few floors upstairs, and the rooms go up even further. Signage was limited and it took quite a climb up onto the stairwell to located the reception.
Receptionist was under loads of fire from understandably frustrated guests. While I felt bad for her, it is also true that nothing was offered to ease the situation. One would expect the hotel to be more equipped to deal with the unavailability of such crucial infrastructure.
Also worth noting that despite free wifi being marketed, wifi was only free for 30 minutes, paid package required after.
Rooms are clean, bright and pretty standardized for a hotel, hallways are also tidy and roomy. If it weren't for the elevator and wifi it would've been a really good experience.
25.11.30Absolutely awful experience lifts don’t work out of order nothing advertised to say they weren’t, no clear signs to say where reception was has to walk up
5 NARROW flights very poor communication from staff. Was given a room that was already occupied.
I would def not recommend this hotel.
25.11.25Basic hotel, but clean with nice and helpful staff. Great location within easy reach of both London and Heathrow Airport.
25.10.08Perfect location, cleanliness and staff are upto the mark