신촌 호텔 서강스테이

공간은 좁은편이나, 위생상태나 태도가 좋아서 만족해요. 재방문의사 있어요.

We booked this place for 5 nights, paid full amount on agoda. But the hotel charged us more on arrival. They requested 40000 won per each consecutive night. I immediately contacted agoda, and agoda also confirmed this. This is primarily agoda's fault because agoda accept this extra charge as hotel policy but does not inform customers. Also if I wanted a refund (due to not accepting paying extra) agoda also leave the refund decision to the hotel. Since it was already the first day of our booking, the hotel did not accept cancellations. So I had to pay the extra amount. I do not recommend this place regardless of the extra charge though. The corridors were smelling cigarette. The sheets were not clean enough. I noticed stains, a hole (probably due to cigarette) and hair on bed sheet. The room was very small. We had one big and two small luggages - there was not enough space for all. Also there was a construction site right next to the hotel. Super dusty and noisy. You wouldn't want to open the windows due to the dust, but you cannot open the windows even if you want to.

낮에 대실로 인한 추가요금 15만원 요구 너무 비싼데 또 추가요금을 받을 만큼 숙소 위생도 빵점 바닥에 먼지와 머리카락이 너저분 한데 엉망진창 모텔 이런곳을 아고다에서 추천해 줘서 너무 실망스럽다

모텔수준이옜고 바닥청소도 안되었으며 밤 10시전에 체프인 할경우 추가요금 15만원 받음 위생상태 바닥도 더럽고 여관주준임 4박요금을 받고서 다시 또 추가요금을 받을수 있습니까? 단시간손님을 받을거면 연박을 하지 못하게 해야지요

I arrived at this hotel after booking through Agoda and paying in full. The hotel receipt showed that everything had already been paid. However, the moment I arrived, the staff demanded an extra 200,000 KRW, claiming it was for “consecutive days.” When I asked what that meant, they couldn’t give a clear explanation. The information on Agoda is extremely vague, and the hotel staff used that to pressure me into paying immediately. They made me wait standing for over an hour and insisted I pay before I could even contact Agoda. This felt like a scam and was very unprofessional. I do not recommend this hotel to anyone. The hidden fees and treatment at check-in were unacceptable.