더 돔 하이드 파크

L’établissement est idéalement situé à 2 pas d’une station de métro, de Hyde Park et non loin de Notting Hill. Seul petit point négatif, l’isolation n’est pas très bonnes ..

The room is ok a bit small but good location and if you are just sleeping. the bathroom was not clean there were brown splash drops on the walls. Not appealing. Wouldn’t stay there again. But the staff are friendly and help you with the check in.

I travel a room. Booked 2 rooms for not a cheap price of above £100/night. The worst experience. The staff attitude was really bad. I mean really really bad. I have travelled a lot. Mostly, In USA, I have never ever had such a behaviour from staff as at this hotel. It felt like they were doing some favour on me working there. The toilet had no essentials. Not even a hand soap which is so basic. The fire alarm went of in the morning 9am and not a single attendant to work it out. Only a security person who himself was clueless. I am not going to stay there again neither am I going to suggest anyone to stay there. Extremely unfriendly and non-customer oriented staff. No elevator and I had a room at the 4th floor which I could have ignored had everything else gone well. But losing me as a customer was mainly the staff behaviour. Guys! Seriously, avoid this hotel at any price above £25-30. Not worth it at all. Save your money and save yourself pain. I think they are the worst in business just surviving cuz of the London city or else they would be shutdown by now. Overall a worst experience that I would never want to repeat. Usually I do not write a review until something blows mind mind for good or is at its extreme worse as it was at this hotel.

The check in was a nightmare. No one in the reception and nobody answered the phone. Finally I got hold on someone and managed to get in. The building, bathrooms and rooms needs to be refurbished. Great location though, close to the tube and parks.

Arrivé aux horaires d’accueil personne au comptoir d’accueil 3h d’attente pour finalement nous dire de revenir a 15h, les numeros d’urgences (3) de l’etablissement etaient injoignables. Une fois le check in effectué, nous avons acces a notre logement qui a des lattes de parquet détachées les unes des autres ce qui fait des trous + une fenetre qui ne tenait pas ouverte et un menage noté tous les 3 jours qui n’a ete fait qu’une seule fois au bout de 7 jours de presence dans le logement.