더 해턴 아파트먼트

The e-mail for check in had not been received on the Hotels.com chat by 2pm, so i messaged and it did come through asap then. On arrival it was easy to find the key box and gain entrance. The stairs in hallway were a bit rough and the carpet is a bit loose and dirty/worn in patches. The door to our room was not very secure and a firm push would open the door without need for a key. There is no deadbolt of chain/lock inside to secure yourself in. The apartment is tired and could do with a layer of paint but as a base it is fine. Bath and shower worked fine with decent enough pressure and hot water. All windows are easy to open to let in fresh air. There was a small drain smell in bathroom but not overwhelming. Double bed is decent size but very old and needs replacing as sagged in spots. Lots of clothes storage space & wallsockets everywhere. Kitchen area is fine, fridge needs a new lightbulb and a couple more pans and a sharp knife would help massively. Kettle, Toaster, microwave, washing machine all worked. table and chairs seats 4. Sofa turned into a double bed for kids who slept fine. If the owenrs did a day of painting and maintenance this would have got 4-5 stars. As is in Heathrow flightpath be aware the planes are super close and noisy.

It was a very nice place clean and fresh. The only problem was that the sofa bed was just useless very uncomfortable. I did send a message but we only stay there two nights so they didn’t get time to bring anything better but overall very nice.

Location is good. I had a nice big apartment, clean, basic but all in. I will go again for sure.

Yes the apartment is very clean and everything was good nice and in order looking very good. We only had one problem. Well it was quite big. Is that the sofa bed was very uncomfortable with metal sticking out, so we had to borrow some mattresses from some friends nearby.

Would not recommend. The apartment we were allocated did not have the room / beds confguration as per the photos on the Expedia website. Various apartments were described as Elite and Deluxe but all the photos were just jumbled up. Robindoor.com managed the check in. A few days before arrival they demanded a security deposit and photo ID of all the people staying at the apartment (including my children of 16 and 13) or they would not allow us to check in by not releasing the entry door code and lock box key code. The apartment floor was coverd in coarse black hair like someones dog had been groomed in the kitchen. Worst of all this was after the cleaner had just finished mopping the floor which meant no sweeping had taken place. Just mopping with the dirty mop that sat in the hallway. The bedroom carpet was dirty. Had never seen a hoover. When I rubbed my hand over teh barpet I could sweep up piles of clotted hair. I have pictures but they would make you sick. Would never stay here again. Stay away for your safety.