하라스 리조트 애틀랜틱 시티 – 시저스 리워드 데스티네이션

Usually I never leave a bad review about something , but this hotel left us to feel absolutely unwelcome …the hotel itself looks nice , but the stuff who work in there don’t know how to talk nice with the customers or be friendly. The day of check in the lady at front desk was not nice friendly answering questions like we bothered her , the day of check out another front desk lady was talking with attitude as well and gave a feeling being bothered with the parking questions. A guy by a pool also looked bothered like we stoped him from playing with his phone and didn’t even say hi back and looked like didn’t really want to answer questions about pool attendance entrance and hours questions . That’s was a third time for us staying in Atlantic City , two times before we choose an Ocean resort hotel, but this time we decided to try this one but honestly regretted a lot . Please train your employees to be nicer with the customers smiles be friendly , i was surprised i felt unwelcome i was supposed to stay 2 nights but my expectations experience was so bad i ask my wife let's go home i don't feel welcome here and we decided to go home disappointed of the first time experience at the hotel not to feel be treated like we bother them so much with a basic questions about parking or pool or directions just normal questions about hotel . i could just say as a guest we just want to feel welcome not like we did lets get out lets go home , not uninvited the whole hotel was rude.

Overall, it was a decent stay. We originally booked a non-smoking room in the Coastal Tower, but the first room we were given very clearly smelled like smoke and even had an ashtray in it. When we went back to the front desk, the employee insisted it was a non-smoking room, but it absolutely smelled like cigarettes. Thankfully, we were moved to a room in the Bay Tower, and that made a big difference. The room was really nice. It had a large jacuzzi tub, a big walk-in shower, and a better view. It felt more updated and comfortable. One thing to note: we stayed for two nights and no one came to clean the room or refresh towels during our stay. We didn’t have a “Do Not Disturb” sign up, so I’m not sure if that’s just standard now or if it was overlooked. The pool area was nice overall. The hot tub was spacious, the pool was clean, and there were activities like cornhole, and volleyball. However, you’re not allowed to bring in outside food or drinks, so you’re stuck paying their prices. There are cabanas you can reserve (which I’m sure are very expensive), but we didn’t look into those. Food and drinks across the property are expensive. 10 wings, a meatball parm and bottle of water at Buddy's was about $50... can soda in the vending machine was $4