Kasa Charlotte Mallard Creek Apartments

Everything was really good and me and my family enjoyed it

It was a little confusing arriving to the property because I’d never stayed somewhere with this type of check in process. However, the girl I spoke to on the phone was more than helpful, the check in instructions she texted me were incredibly clear, and after that, getting into my unit was a breeze. The apartment was beyond spacious, equipped with absolutely everything you could need (obviously sans food) and it was in a fantastic area. The entire complex was quiet and friendly, located conveniently to multiple grocery stores, restaurants, and highways. Inside the apartment was a full kitchen, a large jacuzzi style bathtub, washer and dryer, full walk in linen closet, and a large living area to relax in. I would absolutely stay again, and will be every single time I visit Charlotte.

Unit was extremely dirty, and looked nothing like the photos. Very disappointed. Kasa ended up refunding me the cleaning fee and also gave me a gift card due to the filthy conditions of the unit. Good customer service, but I would not book here ever again due to the condition of the unit.

The apartment was very nice, the complex was also very friendly and well kept.

Cleanliness and available when you need anything