크래시패드 - 댈러스 도심에 위치

This hotel is clean. I used it for the first time. We can check in without suiting anyone. However, it took me a long time to find a room because I did it from the site. They responded promptly to inquiries during that time. When using this hotel, it is necessary to complete the procedure at the same time as making a reservation and prepare for it.

The stay was beyond horrible. The check in process took all day because they swore I didn’t pay. They actually provoked my access to the property because they didn’t receive payment from their third party. I spent countless phone calls on the phone with them just to tell them I already paid. Then there are hidden fees. I ended up paying more than what I owe and all the lady could say was “it’s in the house rules” I read the page to her left and right and up and down.. not even worded on hotels.com. Then to actually get in the room.. nothing like the pictures! No balcony.. linen was sparse...I had to wait the next day for a blanket. Also it was half cleaned! Pulled out the couch; confetti and an uno card popped out. If I didn’t know any better I would’ve thought it was sabotaged. There weren’t any paper towels or trash cans. Just one.. ONE trash bag. The glasses all had water stains. The master bath had left over hygiene products from previous guests... the parking situation was crappy as well.. it’s like they didn’t have designated parking or clear instructions.. but it’s listed as free parking. We had to find parking ourselves and or pay just to make sure our cars didn’t get towed. it was horrible to say the least. Very disappointed.

The unit was beautiful and very clean. Front desk was helpful, though they were building staff and kbew very little about the "hotel" goings-on.

Hi! I was not satisfied w/this room. The room was not cleaned when we arrived, mirrors dirty, bedding dirty/bed frame broken. Food was left in pantry, with dirty ice tray in fridge. The pictures online did not match the space what so ever. There were no televisions along with a whole different decor than what was advertise on the site. Last but not lease the peep hole was missing so you could peep right through the whole in the front door. Besides the property being nice and having great amenities the actual unit itself was horrible and definitely false advertisement.

The room was supposed to have had two queen sized bed and there was only one full. Numerous electrical outlets didn’t work so most of the lamps didn’t work and we had no lighting. I left the property after one nights stay since three of us couldn’t spleen on one bed. I spent hours on the phone trying to get a refund. To date, I have not received.