그랜드히카 세티아부디 메단

The bathroom is a bit run-down. The shower's water heater is unreliable—the water is either freezing cold or boiling hot

I booked an Executive Deluxe Room through Agoda because it clearly showed that the room comes with a bathtub. However, when I arrived at the hotel, I was given a different room without a bathtub, which was quite disappointing. The room I received did not match the description or photos shown during booking. Considering the higher price I paid for the Executive Deluxe Room, I honestly feel it wasn’t worth it. I could have just booked a standard room instead and saved money. I hope the hotel can improve the accuracy of their room listings to avoid misleading future guests.

It’s not a 4 star more like a 3 star but staff is very friendly. If you don’t have high expectations it’s very adequate.

Sayang sekali AC nya kurang dingin, baru benar benar dingin sekitar jam 1 malam. Itu pun jam 4 pagi remot AC nya bunyi bunyi sendiri.

Nice location, comfort room, we booked connecting room and it's a great room! The only suggestion for the hotel, to provide pool towel and changing room, because if twe travelling with kids, they looking for pool, and it's not nice to using the room towel. Hope they will look into this matter. Breakfast food is good, and tasty, even the speed of refill very slow. Overall very good experience and recommended for a travellers who is looking to comfort stay. Aside, for traveller looking for a bright lighting in the room it's not recommended, because they only provide limited lighting in the room, more quite n a bit dark lighting in the room also the parking space is limited