더 후드

We enjoyed our 1 month stay here overall. The staff were very helpful and friendly (despite the language barrier). There were a few times we had some issues, I sent a message on WhatsApp and they sent someone to help in a timely manner. The cafe on the ground floor had great pastries and coffee :) We couldn't try the restaurant on the roof as we were told there were no vegetarian dishes. The Apartment was overall clean (no dust, however there were marks on the walls). When we checked in, we got a WhatsApp message with the inventory, which included everything we needed. The building is situated near supermarkets so we had no problems getting groceries and other supplies. Uber's were easy to order to get a ride to wherever we needed. In the beginning (before we travelled) we messaged on Expedia and never got a response, this is one area I think they can improve on. We ended up sending a WhatsApp message based on a number we got from the website of the property. There are 2 Washers and Dryers in the laundry room that guests can use. You can either download an app and load the app with $$ or pay exact $$ into the Machine. The internet was a little spotty on my phone most of the time. However it was working well on my laptop and on the smart tv. Which was a little strange. Overall it was a good stay at a reasonable price for an entire month.

This place staff is the worse. They literally made fun of you for complaining about unexpected, several crazy rules (2 towels for a whole week and if you wanted to replace them it will cost you $15 dollars to replace them, for example). Front desk is only available from 7 am to 6 pm. Afterwards you’re on your own. The third day after 6 pm the power went out several times and no one was available to assist me or provide any information about what was causing it. Because all the issues I decided to check out four days in advance. I finally was able to get in touch with the manager to explain but even then I didn’t get any credit.

Todo perfecto

Helpful staff, Clean Apartments

Terrible I ask for 2 adult one children 4 years old only small bed the kitchen was not really a kitchen this advertising is fake terrible stay there . I communicate with the manager nothing negative. As well as Expedia