퐁사톤 맨션

Rooms are spacious. Quiet. The staff was very kind to let me check in early. 10/10. Highly recommend

Honestly, this has been one of the worst accommodation experiences I’ve had. From the very beginning, the check-in process was a mess. When I arrived, I was told there were no available rooms and that I should cancel my booking. After waiting and stressing for a while, they suddenly “found” a room — but it was nothing like what was advertised. It was missing basic amenities like a refrigerator, TV, towels, toiletries, and even proper hot water. The room was also much dirtier than expected. On top of that, the overall experience during my stay has been consistently frustrating. There is a woman with a small dog that keeps barking at night, and no one does anything about it. There have been power outages. The water heater (boiler) doesn’t work properly at all. Today I couldn’t even open my room because the key card suddenly stopped working. I had to go down to reception, but no one was there. When I asked staff for help, they told me to just wait. I was feeling sick and had to stand around waiting for assistance. One staff member was inside, cooking for herself, clearly aware of me, but didn’t come out for quite some time. When she finally did, she seemed annoyed, didn’t understand what I was saying, and I had to use a translator to explain the issue. Only after that did she fix the card, without any explanation or apology. There is also parking for motorbikes, but I couldn’t properly use it because my key card does not open the gate. No one helped resolve this issue, and I had to constantly ask someone in the lobby to press and hold the button so I could enter or exit. It was extremely inconvenient. The Wi-Fi is also very weak and unreliable, and the network appears to be unsecured, which makes it unsafe to connect personal devices. In general, the staff attitude feels rude and unhelpful, as if they are not interested in assisting guests at all. Communication is difficult, and basic service standards are lacking. Overall, this place does not match its listing and provides a very poor guest experience.

Genuinely do not stay here unless you want to be away from the noise and you just wanna be by yourself. I kid you not, it is not a place for you to really actually thrive because for one, I've seen ants, I've seen spiders, it's not clean as you think it is. The Wi-Fi absolutely sucks. If you are a digital nomad, do not waste your time at this place. I kid you not. It's okay, it serves a purpose, but only if you are there for a couple days. Do not stay here for longer than a week. A week, a month, a year, I kid you not, don't do that.

The place is old and there is nothing happening and not much facilities unless you get to a train station and travel to town. Location is about 1.5km to Phawana MRT ( Yellow Line). If you don't walk to the station you can pay for a motorbike ride which 20 baht and vice versa.

Just what I needed. Clean and comfortable. Hot water good water pressure. Kind and accommodating staff. 711 nearby and food stands even closer. Very little if any complaints. I even extended my stay. Thank you, i will certainly return