퀄리티 인 & 스위트 엘 케이존 샌디에이고 이스트

Upon initial entry into the hotel room we noticed cockroaches running on the floor so we quickly requested a different room which we were provided. Room was so close to the freeway that noise was unsettling. We had a two night reservation but after arising the first morning and having no hot water we decided to move out (hotel reception admitted to having a water problem and apologized with kindness and courtesy so I give two stars instead of one). We asked for a refund for the unused second day of the reservation which was granted.

The place was not inevitable. The bed was sunken in the middle, no doors on the closets, the furniture and appliances were out dated and mixed match, the floor in the room was unsettling, there was dog poop in front as you walk out the room, seedy people sitting in their cars/ walking around, the lightning was low. Expedia needs to send a person out to these different hotels to look at these properties before putting them on their sight. Also, when I went to check in the payment didn't go through even though I brought my flight, vehicle, and stay in a bundle. Going back and forth with an Expedia representative via telephone calls.