이베로스타 도미니카나

Fantastic hotel - staff, amenities, beach etc.

Better service and food quality

Rooms are outdated, so are the bathrooms.

The room, hotel, swimming pool areas were really clean. The housekeeping made swan origami from towels and decorated them with flowers-very welcoming and memorable touch! Bathroom had very loose outlet falling out of its place. In general stuff was very friendly and pleasant. We stayed at the end of January- luckily, our beach area was free of seaweed while nearby resorts had quite noticeable seaweed. Beach service was very poor- for hours no one came to ask if we would line anything-really not a big deal for us as we just walked to get a drink if we had to. The young bartender at the area of drinks (not at members bar) in general area at the beach could have been more respectful to the guests. The food was not good compared to a few years ago. Breakfast was fine. For dinner: steaks grilled upfront of guests were really tough and for the fish there was salmon and tilapia; other dinner dishes just did not taste good.

This is my third visit to punta Cana and I don’t usually do reviews. my least favorite experience this far when we arrived the staff that checked us in told us it would be 40 minutes for our room to be ready me and my partner went and grabbed lunch and returned back to the front desk she had left and the person we spoke to told us another hour we asked for a room on the top floor and we get a room on the first floor upon arrival the room had an unpleasant odor and looked outdated so they brought us upstairs to the new room upon arrival the room floor was filled with water we tried to book the French restaurant and Mexican and it was booked throughout our stay the food was 6/10 and the bartenders next to the bar were rude the only positive feedback that I have is the beach was beautiful and the cleaners did a great job keeping the room clean and the servers at the restaurants and buffet would not recommend go where your money is valued