호텔 라우가르 실링스달

Quiet, clean and helpful staff.

Friendly staff whonwere quick to respond to our requests. We arrived later than expected and our host gave us some peanuts and some drink. The outdoor hot tub was a hit.

DO NOT STAY HERE! Where do I start... We showed up after a long day of driving expecting to relax in our room and have a nice dinner at the hotel restaurant (since it was already 7:30pm). Drove up to see the field next to the hotel filled with campers. When trying to check in, crowds filed into the restaurant. It was clear some event was taking place. When we checked in, the guy at the desk told us we had to wait for the manager to come check us in. Later on we will find this was because clearly there was a known issue with our reservation/situation and she was going to BS us through it. She pointed us towards a run down building next to the main hotel and said that was where we were staying. We were shown a room and found it did not have a bathroom. Only shared...down the long hallway. The room was run down, saggy old mattresses, and a single sink with no soap. We complained but she told us that was what we paid for (which we proved to her the next morning our room was reserved with private bath) and that we had to be like "traveling school boys." We are in our 40's. The restaurant was closed for the event (found out a family reunion of 200 , noisy all night) and we would have to drive an extra 45 minutes if we wanted to eat. Rather than angering an entire family gathering, bumping just 2 out-of-country travelers was easier for her. She would not refund us the difference and has ignored any contact from Expedia to resolve it. CERTAIN this dishonest situation is commonplace.

Our stay was amazing! We were welcomed when we arrived, provided with a tour and checked-in. The rooms were nice, clean, and very comfortable. The restaurant was great and the server was very helpful and personable. The owner even walked around asking how everything was. I really recommend this location.

Nice place to stop and stay. Friendly staff. Clean.