패즈 온 파사데나 애비뉴

Christina, the onsite manager, is friendly but there is a huge communication barrier. And she plays it to her advantage. She is very friendly and tries to be helpful but I don’t think it’s appropriate for her to come knocking on the window at 10pm, in the middle of your stay, to ask you a question. There’s a reason and purpose for the messaging system here on hotels.com but she doesn’t use it. She never even called me. She knocked on my door and window two separate times during my stay, both during what their property info states is not during their business hours, and even left a note on my door. Just pick up the phone and call me. Parking can be difficult but I advise you park across the street by the fire department. Beware of little critters if you leave food out.

Esta propiedad me robó mi dinero. Intente comunicarme por el chat y por teléfono y jamás respondieron. Luego fui hasta la propiedad, en sus alrededores estaba todo lleno de gente homeless y no había nadie para atenderme por lo que no pude hacer check-in ya que nadie me atendió! Y lo peor de todo es que esta propiedad no quiere devolverme mi dinero.

This is by far the worst hotel I have seen in my life. The place is super dirty. There are cockroaches inside the room. There are yellow spots all over the bed sheets, and they are smelly and filled with dirt and boogers. Also there was two giant bugs on the ceiling staring at me. I couldn’t stay there. I left the same day I arrived.