해로우 게스트 하우스

My 'stay' at the Harrow Guest house and the experience booking it through Hotels.com were huge disappointments. After I've booked the room and received confirmation, my reservation was changed to a different LOCATION (>1 mile away). I've been walking the streets of Liverpool for couple of hours trying to find my 'reserved' hotel room. There were no signs to direct you to the appropriate house, no house number or an explanation of how to find it on the confirmation e-mail. I finally managed to a human on the phone and learned they changed the location to another spot 'just around the corner' - which ended up being 1.5 mile away (and another 45min walk). When I finally arrived to the correct location (no where near Anfield stadium - the reason for my trip)I found a small (clean!) room with ZERO amenities. For example - the lights on the night stand were missing bulbs... Anyway - nothing would take away the experience of visiting Liverpool and Anfield - but the Harrow Guest House was trying hard.