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Was just what i wonted nice clean and quiet

The room was very nice and perfect for our needs. The check in instructions were very helpful and easy to follow. The stay overall was very good.

Super sted, især hvis man skal ind og se fodbold!

The location of the place and the condition was nice. Very close to Anfield, ideal for anyone going to watch Liverpool play. The check in timings are not suitable though and extra money has to be paid for early check in which doesn’t seem appropriate. Other than that everything else was fine.

I booked a one night stay for work purposes during lockdown (for which I could provide evidence just as I did at other hotels during this week). Horrendous experience, they took my money and refused entry. I called Esmond rooms on the day to receive instructions on how to access to the hotel however my phone calls were ignored and a couple texts were sent to me stating that it is ‘illegal to spend a night away from home’. Which by UK government guidance is incorrect as my travel and overnight stay was necessary to complete my work that week as an engineer working around the UK. They have mislead me and potentially other people advertising that their hotel rooms are available when they clearly aren’t open for business during lockdown. This would be totally acceptable IF... AND ONLY IF they were not advertising the property and taking money from people like me. I ended up ringing Hotels.com directly and they neither could get in contact with Esmond rooms on their number, so I ended up at 7pm at night in an unfamiliar city after a very long day working, booking a room at another hotel costing me further money. I am still yet to receive confirmation if I will get my money back. Disgraceful.