디 에스플러네이드 호텔

Dont judge it by 1s impressions! The room was just right, bed comfy and the shower was ace. Only issue wasnt getting the key code in advance for the keys but guy we spoke to was very helpful and had no other issues. Also great location to access everything that Whitby has to offer, highly recommend.

It was a nitemare

The hotel had a flea infestation when we were there , we had bites and spotted a number of fleas jumping on the beds. One of the rooms had an unbelievably bad smell too . It wasn’t as described ( 2 beds short in the room). It was very basic and cheaply appointed, no communal rooms were open. Pretty disgusting all in all.

It wasnt what I expected and not what was advertized Just given a key no food and up 4 flights of stairs property in a very bad condition holes in walls and ceiling above the shower so could not use it I found somewhere else to book so left the property as soon as I could I am hoping for a refund

Hotel was dirty the kettle and mugs were filthy did not want to use it, there was holes in the floor of our room and dust everywhere!! The noise was horrible from people shouting around from other floors