드림스 코주멜 케페 리조트 & 스파

We were not notified at all that there would be construction going on during our stay. While on the beach we were literally less than 20 feet away from construction so while we are trying to relax on the beach all we can hear are LOUD power drills, slamming of wood, etc. It was anything BUT relaxing. And one of the nights we stayed the construction and loud power tools were still going at 10:00 PM at night. I was shocked that they were still working and shocked that the resort would allow that sort of disruption to happen so close to paying customer's rooms. We did not receive daily house keeping and sopent our last day on the resort with zero towels in our room and we did not even bother to ask the front desk because anything you ask for, if you don't have to ask twice, you have to wait an hour plus for. Also the view from my room was another wall and some of the pool. Less than desirable but we did not opt to pay for a certain view, so.

We booked Dreams preferred club junior suite. When we arrived we aere movedvro Secrets Aura andcwax told thiscwas an upgrade.I have stayed in Secrets in the past this was not an upgrade. When we addressed the issue with management they said they were full with no availability at Dreams but could go to the resturants at both resorts.