알마레, 럭셔리 컬렉션 어덜트 올 인클루시브 리조트, 이슬라 무헤레스

Pros: The staff were very friendly. The rooms and grounds were clean. Cons: Food was average at best, but not much of a variety. We did not have reservations one night, so we decided to try to walk in one of the restaurants. We were told we would have an hour and half wait, but there was only 8 people in the restaurant. The pool bar closes at 5;30, and the pool closes at 8. I saw no activities the 5 days we were there. Overall the experience was decent, but not great. I definitely don’t feel it was worth the money we spent.

Room: The ocean was visible but partially obstructed. The shower door would not close properly and stayed open about five inches; we reported it but it was not fixed. The tub would not hold water initially, though they did repair that. Food: Very hit or miss. The kitchen seems to add unnecessary twists to simple dishes; staples like pizza should be left alone. Many items had a strange “what is that?” flavor while others were bland. The menus are limited, and the restaurants strictly enforced reservations even with only a few tables occupied. With about eight people in the restaurant we were told there was a 45-minute wait. Since there were no grab-and-go options, we ended up taking a cab for better food. Drinks: None stood out, and standard cocktails like the Moscow Mule and piña colada were poorly balanced—either too much juice or too weak overall. The hurricane was especially disappointing. Hotel: The property itself is in good shape with nice common areas, and the staff is friendly. However, you will usually need to retrieve your own drinks as staff rarely check on guests in common areas. The hotel also shuts down early: the pool bar closes at 5 p.m., the main pool at 8 p.m., and the smaller upstairs pool stays open slightly later but has no swim-up bar. You will be in and out retrieving drinks. Overall: for the money we paid, there are much better resorts we have experienced. Isla Mujures is great but we will look to stay elsewhere next time.

Took a while for our room to be ready. We didn't get our room till almost two hours after check out and only after complaining. We noticed others having the same issue. We were not given a tour or an explanation of amenities. The hotel was very clean and beautiful. Staff was good beside a couple lack luster interactions. Food was great but after dinner you were left still hungry due to minimal portions and lack of sides with certain dinner options. Overall my stay was good. Would come back again in the future knowing now what to expect. Both my wife and I did get sick during and after our stay.